Donations and Retails Assistant

The Wayfarer Foundation seeks a Donations and Retail Assistant who will create and implement a full donation-to-delivery plan for all in-kind donations to the annual Skid Row Carnival of Love. This person will manage several teams of volunteers to execute the delivery all donations received both directly from brand and corporate partners and via donation drives. This opportunity will engage a full range of retail sales and management skills, with an emphasis on vendor relations and team leadership. This role also manages the Foundation’s online store, which raises money through apparel and merchandise sales.

A good candidate will be familiar with socially conscious brands, as well as the discrete needs of the unhoused population in Los Angeles, be detail-oriented and self-directed. Candidates with direct service and distribution experience are especially encouraged to apply.

This is a part-time role, for approximately 14 hours/week through November, and 15-30 hours/week through February 1, 2020.

Tasks include:

Pre-Event (prior to week of January 20, 2020):

  • Receiving all in-kind donations

  • Creating a full donation-to-delivery plan for all material donations

  • Communicating with and supporting the donations of brand and corporate partners

  • Transporting donations to our storage facility

  • Managing donation sorting, inventory, storage, and delivery to the Carnival

  • Organize storage units for most effective use of space

  • Manage loading/unloading logistics

  • Leading volunteer teams to assist in donation recovery, collection, delivery, and storage

  • Track and send tax receipts.

Day of Event (January 25, 2020):

  • Operate a retail “store” experience for donation distribution, including layout, organization, signage, and staffing

  • Manage donation logistics

  • Manage volunteer teams for donation delivery and return to storage or redistribution as necessary

  • Ensure post-event area cleanup occurs.


  • Managing orders and fulfillment of online store merchandise

Qualifications include:

  • Experience managing a retail environment, including store layout and displays

  • Excellent customer service skills

  • Vendor relations, including invoicing

  • Experience with Shopify and online sales

  • Logistics and transportation experience

  • Excellent spatial relationality

  • Valid driver's license

  • Reliable vehicle capable of carrying donations carefully

  • Ability to multitask, work independently, and take initiative

  • Precise, detail-oriented work ethic

  • Experience delivering social services preferred, but not required.

Knowledge, Skills, and Abilities:

  • Excellent written and verbal communication skills

  • Bilingual in Spanish is a plus

  • Awareness of homelessness issues

  • Certified or able to be certified in CPR, first aid, and NARCAN administration

  • Conflict management skills a plus; must be able to remain calm and collected in the face of conflict or challenging situations.

  • Basic computer skills including word-processing, data entry, and e-mail is required. Other skills will be taught.

  • Ability to work in environments with diverse staff, guests, and volunteers.

Organizational Relationships:

  • Reports to the Director of Operations

  • Works primarily with donors and volunteers

Physical Demands:

  • Must be able to assist ADA guests if there are mobility issues

  • Able to lift up to 50 lbs

  • Must be able to work while standing for long periods of time

  • Must be willing and able to travel to service partner sites around Los Angeles (using one’s own vehicle or means of transportation)

Work Environment:

This is an outdoor, rain or shine position, and the Donations and Retail Assistant will be expected to work in all weather conditions. Must be prepared to deal with challenging circumstances that can include the mental health and personal hygiene of program guests.

Job Type: Part-Time, Temporary Salary: $18/hr
Required experience

  • One year of work or volunteer experience with customer service or similar Required education:

  • High school or equivalent

About the Skid Row Carnival of Love

The Skid Row Carnival of Love is Los Angeles’ fastest growing community event benefiting and celebrating people experiencing homelessness. For one day, there is no us or them—just unconditional love and coming together as a community.

We create a tailor-made day filled with resources, where every guest is paired with a volunteer to guide them through the event, encouraging one-on-one connections. Healthcare, career opportunities, education, legal and housing services, as well as haircuts, foot washing, fun and games, donations, food, and great friends help us transform Skid Row into a world of sincere connection, love, and hope.

Job PostingJustin Baldoni